There were a few years there about a decade ago when everyone had to have the latest tablet and tech experts were predicting that most of the world’s productivity would be done using touchscreen devices. On one hand, they weren’t that far off. On the other hand, tablet sales fell off about as rapidly as they had spiked, leaving some question over the future of the form factor. Of course, tablets settled in as great personal computers, but their use in business has seemingly plateaued. Let’s take a look at how businesses use tablets and answer if they are right for your business.

If you work with technology, then you are likely to have a good idea of what innovation is and isn’t. Innovation is born from creativity, and while it’s not often associated with business IT, there is something to be said for how technology professionals solve problems in a creative fashion, solving problems with solutions available either in-house or on the market. Today, we are focusing on how this creativity can be an asset and how you can foster creative thought in your office.

Despite their best efforts, cybersecurity can be a major cause for concern for all kinds of businesses and organizations. Even with a full team of cybersecurity professionals, data breaches can occur, and many of the worst data breaches of 2022 have been quite devastating. Let’s take a look at some of the worst ones so far.

Botnets are nefarious entities consisting of countless connected devices, all of which have been infected by hackers to perform malicious deeds. One such botnet, a Russian botnet consisting of millions of infected Internet of Things devices, has been dismantled and taken down by the United States Department of Justice and various law enforcement agencies throughout Germany, the United Kingdom, and the Netherlands.

The modern cyberthreat landscape is nothing to be trifled with, so it makes sense that as threats grow more powerful, so too do the solutions used to address them. Nowadays, there is a practice that is designed to address just how serious the threat of cybersecurity is: zero-trust IT. Let’s discuss these policies and how you might put them in place.

There are countless stressors that must be taken into consideration for your business, but there are two that stand out as chiefly important during the workday: digital/workplace friction and interpersonal friction. What can you do to help make them less of a problem for your employees?

It’s fair to say that, across the board, times have been particularly tough as of late for businesses. On top of businesses having to fight through the socioeconomic crisis created by the COVID-19 pandemic and the supply chain issues, they also have to juggle more data than ever.

In short, businesses need reliable and cost-effective ways to manage their critical technologies.

Baltimore businesses don't have to go it alone when it comes to gaining the technology support your business needs. Take a moment to learn how managed IT can give your organization the tech support it needs to remain on top.

How much do you know about Microsoft Excel? There are loads of features that most users aren’t aware of, one of which is the ability to remove duplicate values in columns. Let’s walk you through this process so you can more easily compare data sets between two or more columns within your spreadsheets.

When you’ve been doing business for a while, you pick up a few things. We’ve been around for (as of this writing) twenty years now and have resultantly learned quite a bit—and, since we’re in the business of helping other businesses grow, we figured we’d share a bit of what we’ve learned.

Innovation is a driving force behind business, and it has been for essentially the entirety of human existence. The pandemic has brought about an era where businesses are producing solutions that have many new features, but these features don’t necessarily enhance or add anything to the customer experience. Let’s examine how this desire to stay profitable flies in the face of true innovation and doesn’t provide useful or practical products to consumers.

How seriously does your business take data backup and disaster recovery? You might not be able to predict the future or what might occur, but you can at least prepare for it to mitigate the damage it could potentially bring about. Today, we want to share some of the best practices you can implement to combat even the worst disaster scenarios your organization might encounter.

Cybersecurity is an important consideration for all businesses—including the over 13,000 private businesses and 420 government establishments that were operating in Baltimore City as of 2020. This has unfortunately been reinforced a few times in the recent past, with many businesses having been the victims of rampant cyberthreats. Let’s review what some of these events have been, and what modern organizations should be teaching their employees to help avoid these issues.

Businesses are rarely successful without the ones steering the ship having the ability to make great decisions. Whether it’s managing your workforce, supporting your customers, or procuring the right equipment to best facilitate productivity, good decision making will be at the heart of any organization’s success. Let’s examine how you can make better decisions as they pertain to your technology solutions.

Physical security is an important consideration for the modern business, and when we say “the modern business,” we mean it inclusively. Let’s take a few moments to explore how physical security solutions can benefit three very different workplace environments.

Businesses must often store documents for the purposes of compliance, but anyone who has managed a document storage system that uses physical documents, like filing cabinets or otherwise, knows that it can get a little complicated and messy. Technology offers better alternatives that make things easier, efficient, and most important of all, more secure.

We are lucky to have a team of skilled and talented people working for us here at Dresner Group. As our services would not be available without them, we thought it was only fair to give our team members the recognition they deserve and help you get to know them a little better. Here, we’re directing your attention to a new employee Jason Worley, one of our service desk managers.

Productivity suites are a dime a dozen, with Microsoft Office being perhaps the most well-known. However, there are plenty of other options out there, such as Google Workspace. How does Google Workspace hold up as a solution for productivity compared to its competition? Let’s take a look!

Productivity is at the heart of running a successful business, but it’s not always apparent to employees how their effort translates into value for the company. Is there a way to use technology to help fuel productivity and ensure employees understand the value that their productivity provides to your organization? The right tools can eliminate barriers to productivity and allow your employees to reach their full potential.

Sometimes it might be tempting to just smack your computer to make it work appropriately, and while it’s often a joke that this can fix the problem, it’s not something that we would recommend you get used to doing. Let’s discuss why it might not be a good idea to abuse your computer.