Voice over Internet Protocol, or VoIP, is one service that just about any business can use to their advantage. It’s a fact that the traditional telephone systems used by companies for years have not aged particularly well, and VoIP offers them an alternative solution that is both dynamic and more flexible. Let’s dig into some of the benefits your company can find from a well-timed and well-planned switch to a VoIP solution.

The benefits of VoIP can really be seen when you understand what VoIP actually is and what it means for businesses. It is an Internet-based telephony solution that uses your connection rather than your traditional telephone infrastructure. Essentially, it takes that Internet access your business uses so often and gives it even one more use: to replace your communications infrastructure.

The amount of flexibility afforded to businesses that buy into VoIP is no joke. Traditional telephone landlines may have worked for countless years, but it only helps staff who are available in-house and in the office. It doesn’t help the folks who have been working remotely as a result of the pandemic. VoIP gives the user the ability to download and install a softphone system on their device, be it a smartphone, laptop, or desktop, and communicate using their chosen device in the same way your in-house phone system works. All it requires is the application itself and the account/extension. With this kind of flexibility and scalability on your side, you’ll have a telephone system that is tailored to your business’ specific needs.

VoIP also offers considerable value based on the versatility of the services it offers, especially when in comparison to your traditional telephone system. VoIP has the features that make traditional telephone systems helpful, but it combines them with state-of-the-art communication tools for a modern workplace, like video conferencing, instant messaging, file sharing, etc. It’s an invaluable tool for interoffice communication (and communication in general).

Your business will certainly find some value in VoIP, no matter what industry or type of organization you run. To get started with a powerful and dynamic VoIP system, reach out to Dresner Group at (410) 531-6727.